GUARANTEE and Returns:
*GUARANTEE:
All our products are guaranteed for 12 months against any manufacturing defects.
If the defect occurs in the first 30 days, the customer must send us the defective product with all accessories and original box to our address. The product will be replaced when the customer send us the defective product and we will send a new product free.
To use the warranty after the first 30 days, the customer must send us the defective product with all accessories and original box with our address. The product will be replaced when the customer send us the defective product and we will send a new product, the shipping costs for the return will be paid by the customer.
*RETURNS
Because in some cases, for products intended to be used only once, in case the product meets desired by the customer, the return is carried out 24 hours before the receipt. By the time you receive your product should check that fits your needs and if it were not so available to 24h
make the return to our address. You should to add by email and add in your shipping the following PDF form:
Warranty or Returns Form (Download)
Our address:
DIGITAL-MEMORY (Oficina MRW)
Calle Serranita 22.
41440. LORA DEL RIO (SEVILLA). SPAIN